Day 245
I went to the store today for help with a tricky Ipod. What I thought would be a quick visit turned into an hour, as the technician who was helping me went above and beyond to solve the problem. Most importantly, he did not make me feel like old and inept, as I often do when dealing with electronics.
I made sure to look his name tag when I thanked him, both to be kind, and so I could send the store manager a note about just how much I appreciated Brian's help.
I may be behind on today's technology, but I know the value of an old fashioned thank you note.
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